Shipping and Delivery
At our factory in Vietnam. We take pride in our efficient production and delivery processes. We offer worldwide shipping options through reputable courier services such as DHL, FedEx, and UPS. Whether you're located near or far, we've got you covered.
We provide two shipping options to suit your needs:
| Free Shipping |
10 - 30 days |
| Secured Shipping ( We will cover everything if your package is lost, stolen, or broken ) |
5-10 days |
Please take note of the following important information:
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Accuracy of Billing and Shipping Details: When placing your order, it is crucial to provide accurate and up-to-date information for both the billing and shipping address. Once the courier has processed your order, we are unable to redirect packages. Therefore, please double-check all details to ensure a smooth delivery process.
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Signature Requirement and Delivery Restrictions: To ensure the secure delivery of your order, all packages require a signature upon receipt. Please ensure someone is available to accept the delivery. Additionally, we are unable to deliver to PO Boxes or APO addresses at this time.
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Tracking Your Shipment: Once your order has been shipped, we will send you a confirmation email containing your delivery tracking number. This allows you to keep an eye on the progress of your package as it makes its way to you. While we strive to provide accurate delivery estimates, please note that all delivery windows are estimates only, and we cannot guarantee exact delivery dates.
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Import Taxes and Fees: Please be aware that import taxes and fees may apply according to the customs office in your location. As a customer, you are responsible for any such charges. We recommend contacting your local customs office for more information on these fees.
We value your satisfaction and aim to make your shipping and delivery experience as smooth as possible. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.
